Terms of service

Welcome to Zyelora. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. Eligibility

By using this website, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian to use our services.

2. Products & Availability

We strive to display our products, descriptions, and images as accurately as possible. However, actual colors and product appearance may vary depending on your device or monitor settings.

All products are subject to availability. We reserve the right to discontinue or modify products without prior notice.

3. Pricing

All prices displayed on our website are listed in the applicable currency at checkout.

We reserve the right to:

Change product prices at any time
Correct pricing errors
Cancel orders affected by pricing inaccuracies

If a pricing error affects your order, we will contact you before processing it.

4. Orders

By placing an order, you agree that:

All information provided is accurate and complete.
You are authorized to use the selected payment method.
Your order is subject to acceptance and availability.

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

Suspected fraud
Payment authorization issues
Incorrect pricing
Product availability
Violation of these Terms

5. Payment

Payments are processed securely through trusted third-party payment providers.

Zyelora does not store your complete credit or debit card information.

6. Shipping

Shipping times are estimates and may vary depending on your location, carrier delays, weather conditions, or other circumstances beyond our control.

Please refer to our Shipping Policy for complete shipping information.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review that policy before making a purchase.

8. Intellectual Property

All content on this website, including but not limited to:

Logos
Images
Graphics
Product descriptions
Website design
Text
Icons
Branding

is the property of Zyelora or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use our content without prior written permission.

9. Acceptable Use

You agree not to:

Use the website for unlawful purposes.
Attempt unauthorized access to our systems.
Interfere with website functionality.
Upload malicious software or harmful code.
Use automated tools to scrape or copy website content without permission.

10. Limitation of Liability

To the fullest extent permitted by law, Zyelora shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

Our total liability shall not exceed the amount paid for the applicable order, except where prohibited by law.

11. Disclaimer

Our products are intended for personal use.

Individual experiences with fragrances may vary based on personal preferences, skin chemistry, and environmental conditions.

Except as required by law, we make no guarantees regarding individual satisfaction, longevity, or performance beyond the product descriptions provided.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes become effective immediately upon posting on this page. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles.